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Giving you the ChoiceSupportkids exists because of the need for stronger, more effective child support enforcement. We provide an important option to custodial parents seeking the child support owed to their families. If you’ve tried the government and have had little or no success in collecting your child support, you do have another choice. Supportkids offers you an alternative to government agencies, and we often succeed where the government has failed. How does Supportkids compare with the government?
Complex Issues, Expert Solutions We’ve handled thousands of cases and have dealt with virtually all types of child support issues. We are successful in difficult cases where the non-custodial parent lives in a different state or where the non-custodial parent frequently changes jobs. State agency caseworkers often have thousands of cases. Our enforcement specialists are responsible for only a few hundred cases, and we have developed effective and comprehensive child support collection tools to apply to your case. We devote more time and attention to your case and that makes all the difference in interstate and other hard-to-solve cases.
Experience & Success Supportkids has a long track record of success. Supportkids has collected millions on behalf of our clients, making us the largest private child support collection company in the country. Our success is derived from the passion, dedication, and experience of our leadership and employees. Many of the people working on your case are single parents and former clients who understand the difference a child support check can make for a family.
Affordable Assistance Supportkids will prepare and work your child support case before we are paid – you will never pay us a dime out of your pocket. We earn the fees for our work only when we begin collecting for you. We don’t get paid unless you do. If we are successful in collecting child support for you, our fees are earned from the money we collect. If we are not successful, our service is free. Once we receive your completed application, a host of experts immediately begin working on your case. Your case gets the attention it deserves at the right time and with the right people. It is this high level of service and detailed attention that allows us to earn our fees. We retain a percentage of what we collect on your behalf. How do we determine your fees? They are determined through a quick qualification process that you can begin right now.
Determination & Focus When it comes to child support enforcement, we are fiercely determined to collect what you are owed. Remember, you have a right to receive child support help, and it makes a real difference for your family. As a private company, we depend on your success. We don’t receive federal funding like government agencies, so we count on getting results. If we don’t succeed for you, we don’t earn a dime. It’s that simple.
Client RelationshipsAt Supportkids, you’re not just a ‘case’, you’re our client. We listen to and communicate with you starting with your first contact with us and throughout the life of our relationship. We have a dedicated team of Child Support Experts who are available, attentive, and responsive to your inquiries. In addition, we provide several ways for you to check on your application or case at any time. By setting up a secure account on this website, we allow you to track your application from the time you request it to the point at which we accept it and convert it to a case. Beyond that, we publish information about your case to your account including work we are performing, key milestones, and a log of the payments sent to you. Our 24-hour ‘Clientline’ phone number also provides updates of activity on your case. During business hours, we also have a live call center where our Client Advocates are available to speak with you. Client Relations means we communicate with you consistently and respond promptly when you are in need of an update. Visit our Client Relations page to learn more.
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