Supportkids Launches New Web Site
The Company Also Announces Milestone in Child Support Collections – Over $4 Million Collected in One Month
(Austin, Texas) — Supportkids, the nation’s largest private child support company working directly with families, has launched a newly redesigned Web site with several enhanced features that provide superior customer service for families who are customers of the company. The new site (www.supportkids.com) also includes features that are very helpful for any family dealing with the issue of unpaid or overdue child support.
Concurrently, Supportkids has announced that the company reached a milestone in May – the first month that it collected over $4 million on behalf of its clients. Since the company opened in 1991, it has collected over $285 million.
The enhancements to the site for new and current clients include:
- Streamlined log-in process
- “Apply Now” button prominent on all pages
- Easy-to-use application process, including helpful tips and the ability to skip sections, save input and return later to complete
- Detailed information about how Supportkids works to collect child support on clients’ behalf – what to expect as a client
- Ability for clients to interact directly with the company – change contact information, ask questions, etc.
- Ability for clients to review the status of their case 24 hours a day
The site also includes a wealth of information that is useful to any family who is trying to collect o verdue child support, even if they are not clients of Supportkids. These features include:
- Child support calculator – provides an quick way to see how unpaid child support adds up, especially combined with interest
- Expanded “Child Support Facts” page – everything you need to know about child support
- Glossary of terms relating to child support
A new customer provided this feedback about the new site, “I just love your new Web site! It’s so easy to navigate through and I was able to get my application done quickly. I feel like you covered everything really thoroughly.”
About Supportkids
With clients all across the nation, the company receives over 50,000 inquiries a month from custodial parents seeking help in collecting child support and has collected over $285 million in child support for families nationwide. Supportkids uses on-site investigators and cooperation with state and federal agencies to fulfill its mission to end the struggle of unpaid child support. For more information, visit the company’s website at www.supportkids.com or call 1-800-305-KIDS.
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